The Department is comprised of two organizational bureaus

  • Field Services

  • Support Services

The two bureaus consist of four operating divisions

  • Patrol Division

  • Criminal Investigations Division

  • Communications and Records Division

  • Administrative Services Division​

Personnel from some of these divisions also staff specialty units that provide unique or specialized services as needed. 


Pelham Police Department personnel are the highest trained law enforcement officers in Shelby County. This is due to an aggressive field training program for new police officers, as well as required in-service training for all other officers.



The Patrol Division is the most visible and recognizable element of the Pelham Police Department. It is divided into three shifts that provide police services within the City of Pelham 24 hours a day, 365 days a year. Each shift is supervised by a Lieutenant and two Sergeants, and it is staffed by numerous police officers to ensure an efficient and effective patrol response.

Patrol officers handle all of the initial investigative duties that pertain to calls for service in the City of Pelham. They meet with the reporting person, interview witnesses and suspects, collect evidence, render first aid, effect arrests, and conduct traffic crash investigations.

Many police officers assigned to the Patrol Division have received specialized training.

Read more about our specialty units.




The Criminal Investigations Division has the general responsibility of follow-up investigations of all felony and serious misdemeanor crimes committed within the city limits. This includes all drug investigations, as well as investigations involving juveniles.


Pelham Police Department detectives also gather and maintain criminal intelligence information and perform surveillance of suspected criminal activity.

Our department has detectives assigned to Compact 2020, the Shelby County Drug Enforcement Task Force, the Drug Enforcement Administration, the FBI and the US Secret Service Alabama Electronic Crimes Task Force.



The Communications and Records Division consists of the Police & Fire 9-1-1 Dispatch Unit as well as the Records Unit. The Communications and Records Manager oversees the Division.

Personnel assigned to the Communications Center answer all incoming telephone calls for police information and assistance. When necessary, they dispatch calls for service to police and fire units. The Communications Center is one of only two 9-1-1 answering points in Shelby County.


The Records Unit is responsible for archiving and storing police records for the department and the public. The department has two records clerks, and they distribute those records to the public or another agency when requested.



The Administrative Services Division includes community relations, court liaison services, computer system operations, uniform and equipment procurement, and radio systems maintenance and operation.

Personnel in the Administrative Services Division conduct research to develop, update, and implement rules, regulations and general orders governing the operation of the police department.


Additional duties include personnel recruitment and retention, inspection services, internal affairs, budgeting and accounting.